RE: SNDSMTPEMM command question -- MIDRANGE-L

Brad

We do NOT have a router specified in CHGSMTPA. As I said, it is only this one specific outside customer saying that they aren't receiving. ASAIK, everyone else is receiving fine. I was able to send a successful test using SNDSMTPEMM to my personal Gmail account, so I know it's working.

I'm pretty sure it's just the outside customer having trouble with a spam filter.

And I have used your MAILTOOL in the past - awesome tool.

Thanks
Bob

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Bradley Stone
Sent: Thursday, April 14, 2016 12:57 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: SNDSMTPEMM command question

Bob,

Check the mail router you have set up for entries getting there to at least eliminate that part of things. (You do have a mail router set up, right and specified in CHGSMTPA?)

Make sure the mail router name is a host name, not an IP address or Host Table Entry name. It should resolve with a PING to the same IP it does on other machines. Using IP addresses and/or Host Table Names are one of the biggest reasons email stops working.

We also offer trials of our software MAILTOOL (
www.bvstools.com/mailtool.html) to be used for tracking purposes. It will make a nice trace for you so you can see all the communications between your IBM i and your mail router.

Finally, have them check their spam folders just to be sure.

Brad
www.bvstools.com

On Thu, Apr 14, 2016 at 10:44 AM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

We send text files from the IFS to several customers every day using
the SNDSMTPEMM command. I have one customer stating that they haven't
received their email for the past month.

Is there a way to confirm that the email was sent from the i, beyond
the completion message 'Send E-mail Successful' shown after processing
the command?

Thanks

Bob Cagle
IT Manager
Lynk

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