Re: SNDSMTPEMM command question

[Bradley Stone <bvstone@xxxxxxxxx>]

Bob,

Check the mail router you have set up for entries getting there to at least
eliminate that part of things.  (You do have a mail router set up, right
and specified in CHGSMTPA?)

Make sure the mail router name is a host name, not an IP address or Host
Table Entry name.  It should resolve with a PING to the same IP it does on
other machines.  Using IP addresses and/or Host Table Names are one of the
biggest reasons email stops working.

We also offer trials of our software MAILTOOL (
www.bvstools.com/mailtool.html) to be used for tracking purposes.  It will
make a nice trace for you so you can see all the communications between
your IBM i and your mail router.

Finally, have them check their spam folders just to be sure.

Brad
www.bvstools.com


On Thu, Apr 14, 2016 at 10:44 AM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

> We send text files from the IFS to several customers every day using the
> SNDSMTPEMM command.  I have one customer stating that they haven't received
> their email for the past month.
>
> Is there a way to confirm that the email was sent from the i, beyond the
> completion message 'Send E-mail Successful' shown after processing the
> command?
>
> Thanks
>
> Bob Cagle
> IT Manager
> Lynk
>
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