Re: SNDSMTPEMM command question

Bob,

Check the mail router you have set up for entries getting there to at least
eliminate that part of things. (You do have a mail router set up, right
and specified in CHGSMTPA?)

Make sure the mail router name is a host name, not an IP address or Host
Table Entry name. It should resolve with a PING to the same IP it does on
other machines. Using IP addresses and/or Host Table Names are one of the
biggest reasons email stops working.

We also offer trials of our software MAILTOOL (
www.bvstools.com/mailtool.html) to be used for tracking purposes. It will
make a nice trace for you so you can see all the communications between
your IBM i and your mail router.

Finally, have them check their spam folders just to be sure.

Brad
www.bvstools.com


On Thu, Apr 14, 2016 at 10:44 AM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

We send text files from the IFS to several customers every day using the
SNDSMTPEMM command. I have one customer stating that they haven't received
their email for the past month.

Is there a way to confirm that the email was sent from the i, beyond the
completion message 'Send E-mail Successful' shown after processing the
command?

Thanks

Bob Cagle
IT Manager
Lynk

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