Re: Dead 3590 E11 -- MIDRANGE-L

Problem has been "solved". Former boss removed tape magazine and reached
up inside. Cartridge has been removed. He is concerned that there is
potentially an issue with it and does not think it wise to use again.
Visual inspection does not seem to show anything wrong. I ran another tape
through that I had planned to use yesterday. Everything went fine for it.

No idea what to think is going on.

John McKee

On Thu, Sep 17, 2015 at 9:20 AM, DrFranken <midrange@xxxxxxxxxxxx> wrote:

Off the top of my head I can't recall if it turns left or right but you'll
see it. I believe it turns AWAY from the connectors to the robot and the
control panel.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 9/17/2015 7:47 AM, John McKee wrote:

On 09/16/2015 03:15 PM, DrFranken wrote:

Getting the tape out is all gonna depend on where it Jammed. Getting
the robot assembly off the front is quite simple, lift it about 1/2
inch and turn slightly and it will hinge away so you can disconect the
cables from the control panel. Then lift it up and off. That will get
you access to the front of the drive. At that point you may be able
to see the tape or it may be further inside.

Replacing it is quite easy, one SCSI cable and power and it's likely
on a roll out shelf that will hold a bus. Just a couple screws as I
recall secure it to that shelf. Lifting it off is easy, I do it myself
once the robot/loader is off, but help from a friend wouldn't be a bad
idea if you're not comfortable with more than 50 lbs of drive. It's
quite long and 1/2 rack width wide.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 9/16/2015 4:00 PM, John McKee wrote:

Thanks Rob. I suspected it would be quite heavy. Had no idea how much.

John McKee

On Wed, Sep 16, 2015 at 2:56 PM, <rob@xxxxxxxxx> wrote:

http://publibfp.boulder.ibm.com/epubs/pdf/a14ofmst.pdf

http://www.redbooks.ibm.com/redbooks/pdfs/sg242506.pdf

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CCsQFjACahUKEwjWpabbqvzHAhVBjw0KHXZBBco&url=http%3A%2F%2Fwww-01.ibm.com%2Fsupport%2Fdocview.wss%3Fuid%3Dssg1S7000610%26aid%3D1&usg=AFQjCNFN1Uu6gh5v8gkzQ6AI0_jFlfvatQ&sig2=-8xRA7yEJXnpc2wmHMykiA&bvm=bv.102829193,d.eXY

3590 Model E11
CAUTION: The weight of this assembly is such that it requires two or
more
persons to facilitate safe handling.
Weight:kg 46.7, (lb) (103)

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CCsQFjACahUKEwjWpabbqvzHAhVBjw0KHXZBBco&url=http%3A%2F%2Fwww-01.ibm.com%2Fsupport%2Fdocview.wss%3Fuid%3Dssg1S7000610%26aid%3D1&usg=AFQjCNFN1Uu6gh5v8gkzQ6AI0_jFlfvatQ&sig2=-8xRA7yEJXnpc2wmHMykiA&bvm=bv.102829193,d.eXY

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

From: John McKee <jmmckee3@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx

Date: 09/16/2015 03:36 PM
Subject: Re: Dead 3590 E11
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>

Any hope may have been dashed. Since drive is not under
maintenance, my
service request has been sent to entitlement. I did receive an email,
with
some reluctance, stating an amount that needed to be encumbered. Once
that
has been done, the ticket goes to SSR. Either price is cheaper
than the
amount requested. I can't even find out from IBM is the 3590 E11 is
considered a customer replaceable component.

For now at least, I would be mildly satisfied just to know how to
properly
open the front up to see where the cartridge is jammed and and how
to get
it out. Only a guess at this point, but it would seem that the
cartridge
itself is currently undamaged, since the error appeared following a
message
indicating cartridge was being transferred.

On the "good" side (isn't really one), I avoided four weeks in a row of
failed Go SAVE 21.

Yesterday, I wrote backed up a number of libraries to the jammed 3590
cartridge, and deleted them. This morning, I performed an IPL, which
lowered maximum unprotect from 20G to 5G, and %system ASP use from
67 to
65. Might not have needed the second tape.

I sent an email to my boss. No idea if my emails make it past the spam
filter. A previously assigned boss contacted me after he saw my
email in
the spam folder. Why in the world would somebody set up a spam filter
rule
that rejected email from people within the company domain? My new
supervisor, who never contacted me and I never contacted before. I
don't
get that.

Any WAG as to how heavy a 3590 E11 is?

John McKee

On Wed, Sep 16, 2015 at 11:30 AM, <rob@xxxxxxxxx> wrote:

Is this ad for real?

https://www.allhdd.com/?subcats=Y&pcode_from_q=Y&pshort=N&pfull=N&pname=N&pkeywords=N&search_performed=Y&src=ggl&q=3590-E11&dispatch=products.search&gclid=CjwKEAjwpuSvBRDSkaes4OasuEESJACfwIc_seaWvoAXg3WOXtCJjLzzrKKIF3AfNggEKMNpvgu7CBoCXHzw_wcB

Because some else lists it for a lot more

http://www.memory4less.com/m4l_itemdetail.aspx?itemid=1439254033&partno=3590-E11&rid=90&origin=pla&gclid=CjwKEAjwpuSvBRDSkaes4OasuEESJACfwIc_SbiR7j6fwZSSVMPVPWaXIuHgEqpP_DGIlTVjfntHXhoCW3Dw_wcB

Buy the first one before they sober up?

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

From: John McKee <jmmckee3@xxxxxxxxx>
To: Midrange Systems Technical Discussion
<midrange-l@xxxxxxxxxxxx>
Date: 09/16/2015 11:47 AM
Subject: Dead 3590 E11
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>

Came in this morning and power cycled the 3590. Did self test.
Think I
heard activity from tape movement mechanism. Not sure as computer
room

is

noisy.

Panel returned to display "MOVE ERROR" and cartridge is still inside.

Called IBM. No outward laughter. I learned that the 3590 is
considered
an
external device. Not under maintenance. So, I was sent to
entitlement.

A

preliminary estimate for service is 4,700.

Questions:

1) Is the 3590 E11 considered a device that customer can replace?

2) If so, are there any suggestions as to where to puchase one and
what
an
appropriate price might be?

3) If customer replacaeble, is there a procedure to be followed?

4) Whether customer replaceable or not, is anybody interested in
coming
to
Topeka - assuming for less than IBM wants for service? If so, can an
estimate be given? For this, you can contact me off list.

The 520 still has no drop dead date assigned. Could be three months.
Could be longer. We do have IBM hardware maintenance until end of
year

on

the 520 itself.

I appreciate your time.

John McKee
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I have looked at a few 3590 drives. Ours has a little panel on top

with
ACF on it. I wasn't sure if that made a difference in getting the front
off. Also, lift up I understand. But, I wonder about "turn slightly".
That may be obvious once I look at the drive, but, right now, I am
unsure as to which direction it is turned.

John McKee

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