Re: Node.JS

<<multiple make/model/SerialNumbers of processors>>

27 physical boxes in 5 different cities. Most have at least 3 partitions,
except for the lonely 170 that is stuck at V4R5 supporting a 3995 optical
disk device for an imaging application that the EPA requires.

The client's FTE keeps the customer numbers under lock and key. I guess it
makes him feel important. The stories I could tell about him would fill up
the bandwidth here, but suffice it to say that the folks at IBM laugh their
heads off when I relate some of the ridiculous things he comes up with. For
example, tomorrow night, one box needs to have 5 cache batteries replaced.
This guy is demanding that the CE also bring along at least 2 disk
controller cards and some memory chips, along with the locations in Texas
where these same part numbers can be found in the event of an emergency.

I've given up arguing with him. He was a project manager for IBM Global
Solutions for 18 years before he came to this client. He's not the least
bit
technical. He just gives good spreadsheets and powerpoints, if you know
what
I mean.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
rob@xxxxxxxxx
Sent: Thursday, August 06, 2015 6:24 AM
To: Midrange Systems Technical Discussion
Subject: RE: Node.JS

Paul,

There's these things called "computers"...
Just picking on you. But all out of love buddy.

I tend to know my customer number. Granted it changed at some time but I
do keep them both recorded. And I have them documented, along with make,
model, and serial number of each piece of equipment. Just in case someone
other than me has to call in support.
I open enough PMR's electronically that there's no way I'll ever forget my
user id and password (save but for the intervention of God). Instead of
relying upon tricks, like calling in at certain hours in order to get
one's favored geographical region, I just open PMR's electronically.
I often order PTFs on media using the web interface.
I'm just an end customer but I can usually stumble my way around ESS. The
only trick there is remembering how to drill all the way down to find
stuff like Access Client Solutions. Perhaps you're running into issues
where you have multiple make/model/SerialNumbers of processors and picking
the best one that has such and such version of OS, and the right LPP's, on
it. Yeah, that can be a bit of a trick.

I will admit, when I open a ticket electronically and I get a call from
"entitlement" and then ask me how I am doing I always reply "lousy, I'm
talking to entitlement instead of a technician".
Oh well, it's better than when I get a cold call that asks me how I'm
doing and I go into great details about biological functions.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: "Paul Nelson" <nelsonp@xxxxxxxxxxxxx>
To: "'Midrange Systems Technical Discussion'"
<midrange-l@xxxxxxxxxxxx>
Date: 08/05/2015 06:48 PM
Subject: RE: Node.JS
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



I know. The trick is to register the customer number to get there. Only
the
BP knows for sure which one to use.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Steinmetz, Paul
Sent: Wednesday, August 05, 2015 4:04 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Node.JS

Paul

Support and Downloads
Entitled Software Support
Sign in
My Entitled Software
Software Downloads
OS IBM i
Version V7R1
5770-SS1
Group1
Hide/show

F_MULTI_NLV_110_IBM_i_Open_Source_S ...


Paul



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Paul
Nelson
Sent: Wednesday, August 05, 2015 4:51 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Node.JS

Now I get to play the ESS software download game. :-(

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Steinmetz, Paul
Sent: Wednesday, August 05, 2015 3:29 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Node.JS

Paul,

Should be no charge.
Make sure you RSTLICPGM, base, options 1 thru 4, so all PTFs later get
applied.

5733OPS *BASE IBM i Open Source Solutions
5733OPS 1 IBM i Open Source Solutions Option 1
5733OPS 2 IBM i Open Source Solutions Option 2
5733OPS 3 IBM i Open Source Solutions Option 3
5733OPS 4 IBM i Open Source Solutions Option 4

Paul


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Pete
Helgren
Sent: Wednesday, August 05, 2015 4:26 PM
To: Midrange Systems Technical Discussion
Subject: Re: Node.JS

Not that I know of...

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java

On 8/5/2015 3:18 PM, Paul Nelson wrote:

I didn't pay any attention to these threads earlier in the year, but
now a developer is asking about it.

Is there a fee for the LPP called 5733OPS?

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx

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