RE: Exit program not called. Reason code 2.

If you are not seeing the exit points with WRKREGINF I wonder if they were damaged or possibly deleted.

What happens when you run RMVEXITPGM?

RMVEXITPGM EXITPNT(QIBM_QCA_CHG_COMMAND) FORMAT(CHGC0100) PGMNBR(*ALL)



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John Allen
Sent: Thursday, April 16, 2015 2:16 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Exit program not called. Reason code 2.

Rob,

I did WRKREGINF *ALL on their system (V5R2) and the two exit points are not listed.
Do you have any idea why they would not be listed?

As a comparison I started up one of our old machines that still has V5R2 and both exit points are listed on ours (without any exit programs)

Any ideas?
Is it as simple as just adding the two exit points with no exit programs?

I don't want to change anything on their system that might cause them issues.


Thanks

John



-----Original Message-----
From: rob@xxxxxxxxx [mailto:rob@xxxxxxxxx]
Sent: Thursday, April 16, 2015 11:06 AM
To: Midrange Systems Technical Discussion
Subject: Re: Exit program not called. Reason code 2.

Have you tried doing a WRKREGINF, finding that exit point, and doing a side-by-side comparison to your system of both options: 5=Display exit
point 8=Work with exit programs?


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: "John Allen" <jallen@xxxxxxxxxxx>
To: <MIDRANGE-L@xxxxxxxxxxxx>
Date: 04/16/2015 10:43 AM
Subject: Exit program not called. Reason code 2.
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>





Our software has been installed on thousands of IBM machines without us
ever
encountering this error.

Our software is simply a single library with programs, commands, files
etc.

We do not use any exit programs or Adopt authorities or change anything
system related.



We now have a potential new customer that installed our software onto
their
system without any issues (that we know of)

1. RSTLIB OURLIB

2. OURLIB/DDINSTALL





Here is the issue:

EVERY single command (starting with the first one DDINSTALL) in our
software
that is executed generates an Exit program error.





Example: Exit point QIBM_QCA_CHG_COMMAND with format CHGC0100 does not
exist.



Cause . . . . . : The exit point specified does not exist. Recovery . . .
:

Do one of the following and try the request again: -- Correct the spelling

of the exit point or format name. -- Ensure the exit point requested
exists.



CPI0001 Information 20 04/15/15 15:45:09.237496 QCADRV2 QSYS 02CC QUIMNDRV
QSYS 055F

Message . . . . : Exit program not called. Reason code 2.



Cause . . . . . : An exit program for exit point QIBM_QCA_CHG_COMMAND for

command OURLIB/DDINSTALL was not called. Command processing will continue

without calling the exit program.

Possible reason codes are:

1 - Exit program / was registered but was not found. Either create the
exit
program

or remove the exit program from the registration facility repository. The

Remove Exit Program (RMVEXITPGM) command can be used to remove the exit

program. The program was not found in the job name space.

2 - The exit program information could not be retrieved from the
registration facility

repository. See the previous messages in the joblog for more information.

Correct the condition and try your request again.



They also get

Exit point QIBM_QCA_RTV_COMMAND with format *ALL does not exist.



These errors occur on every single one of our commands, the IBM commands
execute without this error.



Of course this company has no IT department and they have nobody on staff
that knows anything about their system.

P.S. They do not have IBM support either (Surprise!)



Does anyone have any idea what could cause this?

Or where do I look for the possible cause?



Thanks

John