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Try setting the SMTP name for the userid sending the mail - WRKDIRE, then option 2, then F19:
SMTP user ID . . . . . . person
SMTP domain . . . . . . . company.com
Scott Lindstrom
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Victor
Sent: Thursday, November 20, 2014 9:05 AM
To: 'Midrange Systems Technical Discussion'
Subject: Email Question
During our nightly processing run, we send order status emails to our customers. One of our customers is no longer receiving these emails since they changed their corporate email system to Google.
Journals on my end look okay, no errors. However, our iSeries email takes three hops (setup before my time). Email goes from the SMTP server on the iseries to our corporate email server to our internet service providers email server. I suspect the later probably has some kind of error log that would shed some light on this, and I'm working through their support structure.
In the mean time, looking at some of the header information on these emails sent to test accounts, I see that the iSeries is appending the iSeries system name to the email.
Normally, email from our company looks like: person@xxxxxxxxxxx
Email from the iSeries looks like: person@xxxxxxxxxxxxxxxxxxx
Some of the notices in the headers refer to this added system name as an issue. Is there anyway to stop the iSeries from appending the system name? I've looked at the SMTP setup and done some Google searches, but haven't found anything specific to this yet.
Vic
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