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During our nightly processing run, we send order status emails to our
customers. One of our customers is no longer receiving these emails
since they changed their corporate email system to Google.
Journals on my end look okay, no errors. However, our iSeries email
takes three hops (setup before my time). Email goes from the SMTP server
on the iseries to our corporate email server to our internet service
providers email server. I suspect the later probably has some kind of
error log that would shed some light on this, and I'm working through
their support structure.
In the mean time, looking at some of the header information on these
emails sent to test accounts, I see that the iSeries is appending the
iSeries system name to the email.
Normally, email from our company looks like: person@xxxxxxxxxxx
Email from the iSeries looks like: person@xxxxxxxxxxxxxxxxxxx
Some of the notices in the headers refer to this added system name as an
issue. Is there anyway to stop the iSeries from appending the system
name? I've looked at the SMTP setup and done some Google searches, but
haven't found anything specific to this yet.
Vic
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