Re: Latest CUME, Group, hyper install breaks QtmmSendMail? -- MIDRANGE-L

I can imagine it's going to be quite a mess. It was one of this things
when we were talking to the IBM tech:

"Well, there is this PTF that isn't in the CUM that may fix it". Now,
that's double edge. First, it's great that so quickly we got an answer,
but not great that the "bug" was able to get into something that will
affect so much.

But this customer also needed to apply this to a few partitions (luckily
they were just development and not production). That's a hassle too.

Just another reason I try and tell my customers to use our MAILTOOL Plus
which bypasses IBM SMTP. Never been a big fan of that piece of work. :)

Brad
www.bvstools.com

On Wed, Jul 30, 2014 at 10:06 AM, Jim Essinger <dilbernator@xxxxxxxxx>
wrote:

This was the fix that I had to apply for a problem with Intrusion Detection
on the IBM i. Intrusion Detection can send a notification email when a
potential event is found. After applying the CUME package, I stopped
receiving those email notifications.

Because Intrusion Detection uses QSYSARB to send the email messages, to
restart the job so it would use the PTF fix, I had to IPL the system.

This error had far reaching consequences.

Jim Essinger
Western Power Sports
Boise ID

On Wed, Jul 30, 2014 at 6:37 AM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Thanks for this info, Brad. I have downloaded SI53118 and will stage it
for apply the same time I apply the cume.

On Tue, Jul 29, 2014 at 11:37 PM, Bradley Stone <bvstone@xxxxxxxxx>

wrote:

Well, this PTF fixed the problem. Whew... I hope this doesn't get

too

far into the population before the fix is included in the latest CUME.

Brad
www.bvstools.com

On Tue, Jul 29, 2014 at 5:39 PM, Bradley Stone <bvstone@xxxxxxxxx>

wrote:

That's exactly the PTF that IBM is suggesting now (talking with the
customer and IBM):

http://www-912.ibm.com/systems/electronic/support/a_dir/as4ptf.nsf/ALLPTFS/SI53118

On Tue, Jul 29, 2014 at 5:26 PM, Helge Bichel <hbi@xxxxxxx> wrote:

I had another problem with the IBM mail api's resulting in a MCH1001

on

object QTMMCUTL.
IBM advised 5770TC1 SI53118, maybe it can solve your problem too.

Brgds
Helge

-----Oprindelig meddelelse-----
Fra: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] På vegne

af

Bradley
Stone
Sendt: 30. juli 2014 00:11
Til: Midrange Systems Technical Discussion
Emne: Latest CUME, Group, hyper install breaks QtmmSendMail?

Just had a customer that install the latest CUME, group and hyper

PTFs

on

V7R1 machine.

This appears to have broken the QtmmSendMail API. Here's the info

from

the
job log:

MCH3601 Escape 40 07/29/14 17:45:57.123654
QC2POSIX
QSYS *STMT QTMMCUTL QTCP *STMT
From module . . . . . . . . :
QC2PFMO
From procedure . . . . . . :

_C

PSX
dofmto
Statement . . . . . . . . . :

82

To module . . . . . . . . . :
QTMMFILE
To procedure . . . . . . . :
FileLinkWithTempName__FPcN21PPc
Statement . . . . . . . . . :

74

*PRCLT
Message . . . . : Pointer not

set

for location referenced.
Cause . . . . . : A pointer

was

used, either directly or as a basing
pointer, that has not been

set

to

an
address.
CEE9901 Escape 30 07/29/14 17:45:57.124062

QLEAWI

QSYS *STMT F.MAILTOOL MAILTOOL *STMT
From module . . . . . . . . :
QLEDEH
From procedure . . . . . . :

Q

LE

leDefaultEh2
Statement . . . . . . . . . :

175

To module . . . . . . . . . :
F.MAILTOOL
To procedure . . . . . . . :
#MAILTOOL_SENDMAIL
Statement . . . . . . . . . :

1468

Message . . . . : Application
error.
MCH3601 unmonitored by QC2POSIX at
statement 0000000082,

instruction

X'0000'.
Cause . . . . . : The

application

ended abnormally because an exception
occurred and was not handled.

The

name of the program to which the
unhandled exception is sent

is

QC2POSIX QC2PFMO _C PSX dofmto. The program
was stopped at the high-level
language statement number(s) 0000000082 at the
time the message was sent.

If

more

than one statement number is shown, the
program is an optimized ILE
program.
Optimization does not allow a single
statement number to be

determined.

If *N is shown as a value, it means the
real value was not available.
Recovery . . . : See the low level messages
previously listed to locate

the

cause
of the exception. Correct any errors,
and then try the request

again.

The first part is the error, the second one is my application

catching

the

error. I've traced it from the line number to the call to the
QtmmSendMail
API.

Now, keep in mind this is running on many many machines, and this is

the

first one to have this issue. And it's after the install of the

latest

PTFs. This is running on machines from V4xxx to V7xxx without issue
(except
this machine of course). And has run for over 10 years. :)

Just wondering if anyone else has seen anything like this. My guess

is

it's
a boo boo on IBM's part, and I have a feeling that if it breaks
QtmmSendMail
it will be a huge deal for those applying the latest PTFs.

I'm going to have this customer move to using MAILTOOL Plus to

bypass

IBM's
SMTP server for now, but this is very discouraging.

Brad
www.bvstools.com
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--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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