Re: RES: Google hosted email

All exactly the same Michael. Except for the name of the sender. i.e. XYZ@domain... vs ABC@domain...

Only real difference is one that works is plain text - one that doesn't has a pdf attachment.


On 2014-06-24, at 10:28 AM, BUGLASS MICHAEL <noqnoq@xxxxxxxxxxxx> wrote:

Is the sending address that succeeds the same as the one that fails? If
not, is it using the same domain? If its sending using a different domain,
check the SPF records for the failing domain and see if they exist and
allow your IP address to send email from that domain.


On 24 June 2014 15:14, Jon Paris <jon.paris@xxxxxxxxxxxxxx> wrote:

Thanks Rubens - I'll check that out.

Since the client now has the docs he requires (via an email sent from a
different system) the urgency is diminished - but I'll be working on this
again later this week and will give that a shot.


On 2014-06-24, at 8:25 AM, Rubens Lehmann <rubens@xxxxxxxxxxxxx> wrote:

John,

If your costumer uses a paid version of Gmail, on Google Apps, he can

call

support stating your e-mails are not being received.

If not, you may can try here:
https://productforums.google.com/forum/#!forum/gmail

Second choice requires a bit of luck, but almost always worked for me

when

having issues with Gmail.

Regards,

Rubens

-----Mensagem original-----
De: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] Em nome de Jon

Paris

Enviada em: segunda-feira, 23 de junho de 2014 20:43
Para: Midrange Systems Technical Discussion
Assunto: Re: Google hosted email

OOppsss missed on thing.

gmail support? I tried before to find some and gave up - if you know of a
URL that will get me started [please let me know. Much like with Amazon

I've

never got buoying the "did that help" type web pages.


On 2014-06-23, at 6:31 PM, Pete Helgren <Pete@xxxxxxxxxx> wrote:

Long shot since you mentioned that the "Spam Filters" have been checked.

Does "Spam Filters" include the "Promotions" folder that Gmail added

about a

year ago? We had hundreds of Gmail users start complaining that our
notification emails were no longer being received. After much diagnosis

and

hew and cry, turns out most of them had the emails going to the

"Promotions"

folder. Why? We don't know!

You probably already looked but that was haunting us for a while (we

have

less sophisticated users...). I reckon your mystery folks have taken the
option to "view all" and still came up short?

I didn't see anything in Gmail regarding a PDF based emails but I did

see

a size option on filter settings. I wonder if there is some combination

of

filters that discards the mail. I wonder if Gmail support can help?

There must be a filter setting that is buggering it. I can't tell from

your original post: Is this ALL Gmail recipients or just some?

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java

On 6/23/2014 10:20 AM, Jon Paris wrote:

I'm having trouble sending emails not just to gmail accounts but also

to

some commercial gmail hosted accounts.

Nothing is showing up in the spam filters and no bounce messages.

I have succeeded in sending simple emails from the IBM i to those same

accounts - so it appears to be content related but ...

Anyone have any experience of similar problems with google hosted mail?


Jon Paris

www.partner400.com
www.SystemiDeveloper.com

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