RE: latest packaging of IBM Rational Developer for i

IBM used to make it simple, but that was back in the days when there were
real marketing reps and real systems engineers.

Sigh

Paul Nelson
Cell 708-670-6978
Office 512-392-2577
nelsonp@xxxxxxxxxxxxx

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John Yeung
Sent: Friday, July 26, 2013 4:15 PM
To: Midrange Systems Technical Discussion
Subject: Re: latest packaging of IBM Rational Developer for i

On Fri, Jul 26, 2013 at 4:43 PM, Jim Oberholtzer
<midrangel@xxxxxxxxxxxxxxxxx> wrote:

I think you both might be correct. The SWMA on the IBM i software is
one thing. SWMA on the passport site ( Rational Products ) is another.
Many shops don't recognise the difference, and the business partner does
not do a good job of 1) explaining that, and 2) reminding the customer
to renew maintenance ( also loosing out on a very high margin deal in
the mix ) .

I'm sure there are some really excellent BPs out there, but the
stories of negligence and/or ignorance on the part of BPs just keep
piling up. In so many areas of the IBM i experience.

I know it's ultimately up to the customer to educate themselves and
protect their own interests. But IBM doesn't make it simple, which is
the whole reason customers go through a BP in the first place. It's
really disheartening.

John