Re: Predictive Disc Failure

[Roberto José Etcheverry Romero <yggdrasil.raiker@xxxxxxxxx>]

Interestingly enough, I have spare parts on most of my clients farther than
100km, Just to keep'em happy. Disks, Tape Drives, in some (non-POWER cases)
even entire systems ready to go. After all, a 4327 is dirt cheap vs the
cost of having to wake the stock guy just to send one at 1am on a sunday...
I suppose on IBM's case, where sending a disk takes only a few hours and
they have lot's of CE's on the area it might not make that much sense...


On Mon, Jun 24, 2013 at 11:35 AM, TheBorg <sjl_abc@xxxxxxxxxxx> wrote:

> Almost THIRTY years ago, one of my IBM CE's in Dallas referred to those of
> his ilk using the acronym FRUIT:
> "Field Replaceable Unit Installer Technician"
>
> ;-)
>
> -sjl
>
>
> "Rich Loeber"  wrote in message
> news:mailman.1392.1372084112.9013.midrange-l@xxxxxxxxxxxx...
>
>    What's a CE - wink wink.
>
>    Rich
>
>
>  --------------------------------------------------------------------------
>
>    On 6/24/2013 10:12 AM, Gqcy wrote:
>
> Does IBM let you have a "spare" drive on site?
>
> is there some feature code that allows this?
>
> just "a wink" from your CE?
>
>
>
> On 6/22/2013 6:51 AM, Rich Loeber wrote:
>
>
> Thank you to those who weighed in on this .... the replacement unit
> should be here on Monday and it will get installed.  Just an investment
> in some time, the disc itself is covered by our IBM maintenance agreement.
>
> Rich
> -------------------------
>
> Quoting Jim Oberholtzer [1]<midrangel@xxxxxxxxxxxxxxxxx>:
>
>
> I agree.  The last thing you need is a drive you think might fail, and
> another one that seems OK fails, and then have the called out drive
> fails since it is now getting more activity.  That would  be bad.
> Replace it.
>
> Jim Oberholtzer
> Chief Technical Architect
> Agile Technology Architects
>
>
> On 6/21/2013 6:22 PM, DrFranken wrote:
>
> Replace it.
>
> Even IF it turns out the thing is fine IBM has put a lot of effort into
> figuring out what constitutes a valid condition for predictive failure.
>      If they call it out, it's dead to me.
>
>             - Larry "DrFranken" Bolhuis
>
> [2]www.frankeni.com
> [3]www.iDevCloud.com
> [4]www.iInTheCloud.com
>
> On 6/21/2013 5:47 PM, Rich Loeber wrote:
>
>
>        I did a hot swap of a failed disc on my E4A today and all
>
> went well.  A
>
>        few minutes after the new disc was in place and while raid
>
> was rebuilding,
>
>        the system threw a predictive disc failure on the new
>
> unit.  I talked with
>
>        the support tech at IBM and they decided to ship us  another
>
> replacement
>
>        disc.  I've since checked back in on the system in  question
>
> and there have
>
>        been no more failures reported and the raid protection is
>
> now reporting
>
>        that it is completely reset and fully functional.
>
>        If you were me, would you go through another disc swap on
>
> Monday?
>
>        Rich Loeber
>        Kisco Information Systems
>
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