Re: Predictive Disc Failure

[DrFranken <midrange@xxxxxxxxxxxx>]

The feature code for this is called "Hot Spare".  You have to be VERY 
large for IBM to even consider this. I have a customer with over 1,000 
drives and they are NOT large enough.


        - Larry "DrFranken" Bolhuis

www.frankeni.com
www.iDevCloud.com
www.iInTheCloud.com

On 6/24/2013 10:12 AM, Gqcy wrote:

> Does IBM let you have a "spare" drive on site?
>
> is there some feature code that allows this?
>
> just "a wink" from your CE?
>
>
>
> On 6/22/2013 6:51 AM, Rich Loeber wrote:
> > Thank you to those who weighed in on this .... the replacement unit
> > should be here on Monday and it will get installed.  Just an investment
> > in some time, the disc itself is covered by our IBM maintenance agreement.
> >
> > Rich
> > -------------------------
> >
> > Quoting Jim Oberholtzer <midrangel@xxxxxxxxxxxxxxxxx>:
> >
> > > I agree.  The last thing you need is a drive you think might fail, and
> > > another one that seems OK fails, and then have the called out drive
> > > fails since it is now getting more activity.  That would  be bad.
> > > Replace it.
> > >
> > > Jim Oberholtzer
> > > Chief Technical Architect
> > > Agile Technology Architects
> > >
> > >
> > > On 6/21/2013 6:22 PM, DrFranken wrote:
> > > > Replace it.
> > > >
> > > > Even IF it turns out the thing is fine IBM has put a lot of effort into
> > > > figuring out what constitutes a valid condition for predictive failure.
> > > >      If they call it out, it's dead to me.
> > > >
> > > >             - Larry "DrFranken" Bolhuis
> > > >
> > > > www.frankeni.com
> > > > www.iDevCloud.com
> > > > www.iInTheCloud.com
> > > >
> > > > On 6/21/2013 5:47 PM, Rich Loeber wrote:
> > > >
> > > > > >        I did a hot swap of a failed disc on my E4A today and all
> > > > > went well.  A
> > > > > >        few minutes after the new disc was in place and while raid
> > > > > was rebuilding,
> > > > > >        the system threw a predictive disc failure on the new
> > > > > unit.  I talked with
> > > > > >        the support tech at IBM and they decided to ship us  another
> > > > > replacement
> > > > > >        disc.  I've since checked back in on the system in  question
> > > > > and there have
> > > > > >        been no more failures reported and the raid protection is
> > > > > now reporting
> > > > > >        that it is completely reset and fully functional.
> > > > > >
> > > > > >        If you were me, would you go through another disc swap on
> > > > > Monday?
> > > > > >        Rich Loeber
> > > > > >        Kisco Information Systems
> > > --
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