RE: Brainstorming

[Dan Kimmel <dkimmel@xxxxxxxxxxxxxxx>]

My first thought is CCSID. What is the system default at the user site vs your site. How is the client configured that has the problem? And so on, and so on.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Garvey
Sent: Thursday, June 06, 2013 8:39 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Brainstorming

No real 5250 terminals are in use at either site, all PC's using Client
Access as emulator.  Didn't check versions of emulator, but will. 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Mark S Waterbury
Sent: Wednesday, June 05, 2013 10:52 PM
To: Midrange Systems Technical Discussion
Subject: Re: Brainstorming

Tom:

Also, ...

Does it fail on a real 5250 terminal, or only in an emulator? If an
emulator, which one(s)?

And, did you use the same emulator(s) when testing at your site?

HTH,

Mark S. Waterbury

> On 6/5/2013 3:28 PM, Thomas Garvey wrote:
> We have a program that is apparently failing at a user site, but not 
> on our test and development systems.  The nature of the failure is 
> that selected data does not appear as expected in a subfile program.
>   
> To test it we had the object library and data library from the user 
> system saved and sent to our test system.  We restored the objects and 
> tested the process here.  It works just fine.
>   
> So, what could be different at the user site and our site that would 
> change whether records are displayed in a subfile?
>   
> My first (and only) thought was in regards to authority to either the 
> file and/or the program.  We've tried all the permutations we could 
> think of (owner of program object, adopt authority yes/no, ownership 
> and authority to files, etc.) and it still works on our system.
>   
> Any other ideas that would make something work on one system and not 
> another?  Remember, both the program object and data files libraries 
> from the user site were restored to the test system.
>   
> Thanks for any advice.
>   
> Tom Garvey
>   

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