RE: Brainstorming

This application has been working at user site for months. Both sites are
on v5r4. I know our site has had not PTF changes for over a year, but I
don't know about the user site. I will check on whether anything changed in
the last week on theirs.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Mark S Waterbury
Sent: Wednesday, June 05, 2013 10:47 PM
To: Midrange Systems Technical Discussion
Subject: Re: Brainstorming

Thomas:

What version / release of OS/400 or IBM i are you running at your site?

What version / release of OS/400 or IBM i is running at the customer site
where this fails?

What Cumulative PTF level do you have on your OS/400 or IBM i system?

What Cumulative PTF level does your customer have on their OS/400 or IBM i
system?

For starters ...

Mark S. Waterbury

On 6/5/2013 3:28 PM, Thomas Garvey wrote:
We have a program that is apparently failing at a user site, but not
on our test and development systems. The nature of the failure is
that selected data does not appear as expected in a subfile program.

To test it we had the object library and data library from the user
system saved and sent to our test system. We restored the objects and
tested the process here. It works just fine.

So, what could be different at the user site and our site that would
change whether records are displayed in a subfile?

My first (and only) thought was in regards to authority to either the
file and/or the program. We've tried all the permutations we could
think of (owner of program object, adopt authority yes/no, ownership
and authority to files, etc.) and it still works on our system.

Any other ideas that would make something work on one system and not
another? Remember, both the program object and data files libraries
from the user site were restored to the test system.

Thanks for any advice.

Tom Garvey

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