RE: Brainstorming

["Thomas Garvey" <tgarvey@xxxxxxxxxx>]

This application has been working at user site for months.  Both sites are
on v5r4.  I know our site has had not PTF changes for over a year, but I
don't know about the user site.  I will check on whether anything changed in
the last week on theirs. 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Mark S Waterbury
Sent: Wednesday, June 05, 2013 10:47 PM
To: Midrange Systems Technical Discussion
Subject: Re: Brainstorming

Thomas:

What version / release of OS/400 or IBM i are you running at your site?

What version / release of OS/400 or IBM i is running at the customer site
where this fails?

What Cumulative PTF level do you have on your OS/400 or IBM i system?

What Cumulative PTF level does your customer have on their OS/400 or IBM i
system?

For starters ...

Mark S. Waterbury

> On 6/5/2013 3:28 PM, Thomas Garvey wrote:
> We have a program that is apparently failing at a user site, but not 
> on our test and development systems.  The nature of the failure is 
> that selected data does not appear as expected in a subfile program.
>   
> To test it we had the object library and data library from the user 
> system saved and sent to our test system.  We restored the objects and 
> tested the process here.  It works just fine.
>   
> So, what could be different at the user site and our site that would 
> change whether records are displayed in a subfile?
>   
> My first (and only) thought was in regards to authority to either the 
> file and/or the program.  We've tried all the permutations we could 
> think of (owner of program object, adopt authority yes/no, ownership 
> and authority to files, etc.) and it still works on our system.
>   
> Any other ideas that would make something work on one system and not 
> another?  Remember, both the program object and data files libraries 
> from the user site were restored to the test system.
>   
> Thanks for any advice.
>   
> Tom Garvey
>   

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