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Sorry Robert but that's a poor excuse for not using the correct
terminology with your customers regardless of what they call it. If
they are confused, politely inform them. And for the record, the name
has not really changed all that much when compared to other computer
products on the market. If you would like more information, use google
to find several of Trevor's rants about the topic.
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
On 12/11/2012 8:31 PM, Robert Munday wrote:
But with IBM changing the name as often as they have and do, how is an--
independent rent-a-programmer like me supposed to keep up? I still have
clients who call it "the 400". They pay the bills so they are free to
call it anything they desire. I personally use "iSeries". My most
recent client uses the term "iSeries". If I were selling software in
the example you site, then I would need to know and use the "IBM Name Of
The Week"... whatever that is this week. I personally don't know.
Robert Munday
Munday Software Consultants
Montgomery, AL
-----Original Message-----
>From: DrFranken<midrange@xxxxxxxxxxxx>
>Sent: Dec 11, 2012 6:29 PM
>To: Midrange Systems Technical Discussion<midrange-l@xxxxxxxxxxxx>
>Subject: Re: Software Vendors (And US too) - A small rant
>
>I know of a company including several persons there personally
including
>the person who made the mistake. They were asked by a huge potential
>customer what their systems ran on. The response: "AS/400". The
customer
>immediately and finally closed discussions with: "Yeah well IBM quit
>making those over a decade ago so you clearly don't have the ability
to
>support our needs with that." Game over. No explanations,
backpedaling,
>clarification, could help. The potential customer believed it was a
>mindset. What does the company really use? IBM i 7.1 on POWER7.
Oops.
>
>Names matter.
>
> - Larry "DrFranken" Bolhuis
>
>On 12/11/2012 5:06 PM, Jim Oberholtzer wrote:
>> Note to software vendors: If you want me to consider your>
software for
>> the IBM i operating environment running on Power Systems, please
do not
>> call it, iSeries, AS/400, System i, or my personal favorite
System/38.
>> Clearly if you don't know the name of the system your working on I
>> cannot trust your software. Most of the vendors monitor this
list and
>> don't hand me the line: "That's what our customers call it....."
Don't
>> correct the customer but always use the correct terminology when
you are
>> speaking and guess what, they will start using it too....
>>
>> What brought this rant on? Three calls today from vendors asking
if I
>> would like to talk about their iSeries or AS/400 products.....
Geesh..
>> Now I'm starting to sound a bit like Trevor without the
accent.....
>>
>> I'll be quiet now.
>>
>--
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