We upgraded several developers today to new HP PCs, going from XP to
Win 7. Now the System Request key (Shift+Esc) does not work on
Client Access. I went to Win 7 a couple of months ago and I do not
have the problem. We tried my keyboard map on a new machine and it
also failed. We can map System Request to another key and it works as
We’re at version 7 of client access with service pack SI44594, which
is recent. Personal Communications is version 6.0 and the build (?)
is 20111019 S.
This IBM page indicates it might be a hardware issue:
Personal Communication 6.0.4 is a fix:
But I’ve just found another page that says it was fixed in 5.9.8:
Anyone else run into this problem and found a fix?