If you are using an older version of Client Access on W7 press F5 after
the transfer completes and the file will close and be useable This works
on the desktop or under explorer.

On Wednesday, April 25, 2012, Cole Gantz wrote:

We are upgrading our old i520 to a Power7 running 7.1. Part of our
testing includes testing Windows 7 along with it. One of the things that I
did on the old box it was necessary for me to copy certain files
from /QDLS/ using Navigator to my local drive so that I could use the file
with another program. To do this I did a copy and paste. We upgraded
Navigator and the process works fine with my old Win95 local. When I try
the same thing with Win7 it looks like it starts the copy process, puts a
placeholder for the file where I tell it to but the process just ends and
the file on Win7 has a size of zero. If I FTP the file I can get it. I'm
thinking this might be a Win7 permissions issue but I can't for the Google
of me find anything about this. Anyone have this issure or ideas?



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