RE: Remote Site Cannot Connect -- MIDRANGE-L

By the by, how does one determine what SP level is installed? Help in
Personal Communications doesn't show it. Neither does iSeries Nav help.
Whenever I try to run the "Check Service Level," I get something about the
source directory I specified (which is the CD drive) does not contain
iSeries Access install media, and I see nothing in the properties to change
this behavior.

Jerry C. Adams
IBM i Programmer/Analyst
"If Dwarf-tossing Is Outlawed, Only Criminals Will Toss Dwarfs: Is
Dwarf-tossing A Victimless Crime?" - Paper in The American Journal of
Jurisprudence(1993) by Robert W. McGee
--
A&K Wholesale
Murfreesboro, TN
615-867-5070

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John Jones
Sent: Thursday, March 08, 2012 2:28 PM
To: Midrange Systems Technical Discussion
Subject: Re: Remote Site Cannot Connect

You said data transfer works. Do other aspects of Client/iSeries Access
like iNav work, i.e. everything but PC5250?

Have you considered uninstalling/reinstalling iSeries Access and making sure
the latest SP is installed?

On Thu, Mar 8, 2012 at 12:16 PM, Gary Thompson <gthompson@xxxxxxxxxxx>wrote:

He wants a double latte with whipped cream?

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:
midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry C. Adams
Sent: Thursday, March 08, 2012 11:14 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Remote Site Cannot Connect

I have verified the connection from the client using the cwbping utility.
Everything, including Telnet, verifies. I have connected to our
system from the client using Telnet from within the DOS command
window; I get a signon panel.

They can run the Data Transfer process. The only difference
(port-wise) is that it uses the database port (8471) rather than the

telnet port (23).

I re-booted the PC; still no love.

I asked the network guy to check out the firewall and anything else he
could think of. He'll get around to it when he can - whatever that means.

Jerry C. Adams
IBM i Programmer/Analyst
I'd like to be a pitcher. You have four days off to play golf.
That's a dream job. -Tiger Woods
--
A&K Wholesale
Murfreesboro, TN
615-867-5070

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Chris Bipes
Sent: Thursday, March 08, 2012 11:29 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Remote Site Cannot Connect

Have you run a NETSTAT *CNN to see if the remote site is connecting?
If you see the telnet connection but they never get a sign on screen,
it is on the client side or the network in between. If the telnet
connections never hits, then it is one of the other servers that they
are not reaching. Have you verified your connection settings as far
as when to look up the IP address and/or port?

--
Chris Bipes
Director of Information Services
CrossCheck, Inc.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry C. Adams
Sent: Thursday, March 08, 2012 8:57 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Remote Site Cannot Connect

Kirk,

I think something was lost in either the thread or in my thoughts.
The user cannot signon at the remote site because they cannot get the
PC5250 session to connect to our system. I.e., no signon panel. So,
unless I'm losing it (another distinct possibility), the job
description is not germane.

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John Jones, CISSP
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