bll1981 wrote:

I realize this may sound radical to the iSeries community, but my company is exploring a hardware maintenance contract change to HP. So this will mean all the hardware maintenance support functions for our Power5/6/7 systems would now be handled by HP, not IBM (hardware only). I have my own feelings about this, and I am sure you all feel the same. Regardless, I am just trying to poll the community for any other customers who currently use HP for their IBM i hardware maintenance support. If so, please give me a little feedback relative to HP's performance vs. traditional IBM hardware support.

There is some precedent:

While still a University student, I spent some time (some of it paid, some of it volunteer) at the high school I went to, and for part of that time, they had a used IBM 4341 (running the McGill University MUSIC OS) on campus. And guess who came out to unjam a "Merlin" hard drive, after a power failure?

Somebody from CDC.


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