Re: printer spacing out of whack

["M. Lazarus" <mlazarus@xxxxxxxx>]

Rick,

 How are the printers connected to the system?  Is there a network 
conversion / server box?  If yes, the firmware or settings may not be 
the same across the board.

 -mark

At 1/24/2011 05:35 PM, you wrote:
> FYI, I was wrong when I said the old version of the RPG program worked.
>
> just as a test, I changed the program to print all the lines one line
> up and tried it.  It started out ok but slowly slipped out of the
> boxes as it traveled down the page, telling me this is strictly an
> iseries>printer issue.
>
> I'm going with it's a PTF issue, as Eric suggested.
>
> These things worked last year and they work on our test box, so it has
> to be that the client upgraded this year and are a few pints short of
> a PTF load.
>
> I'll keep you all informed.
>
> On Mon, Jan 24, 2011 at 5:15 PM, Renkema, Rick 
> <RenkemaR@xxxxxxxxxxxxxx> wrote:
> > Hey,
> >
> > You've narrowed it down to the RPG program but they test just fine on
> > your printers?
> >
> > I would look at the printers first ... Are they the same make, model,
> > firmware?
> > Whether they are, or are not, the same, how are the printers defined to
> > the iSeries?
> > What is the Manufacturing make and model?  What is the host transform,
> > if any?
> > What is the difference between the one working and the one not working.
> >
> > The mere fact it is working on your printers tells me you should not be
> > looking
> > at the RPG program at this stage.
> >
> > Regards,
> > Rick
> >
> >
> > P Please consider the environment before printing this e-mail
> >
> > -----Original Message-----
> > From: midrange-l-bounces@xxxxxxxxxxxx
> > [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rick baird
> > Sent: Tuesday, 25 January 2011 5:03 AM
> > To: Midrange Systems Technical Discussion
> > Subject: printer spacing out of whack
> >
> > Hey all,
> >
> > We sent out our payroll system W2 changes to our customers last month
> > and they are beginning to run them and some are having trouble with
> > printing them on lasers.
> >
> > They test just fine on our printers but when some of the customers run
> > them the printing starts down one line, making all the printing off by
> > one line.
> >
> > This is true for printing on pre-printed sheets and using overlays.
> >
> > I've narrowed it down to the RPG program - if we run W2s using last
> > year's version, all is fine.  If we run with the new one, it prints one
> > line down.
> >
> > I can see the code for both of them via STRDBG.  These are internally
> > described print files and each line has a Skip Before number and they
> > are the same in both versions.
> >
> > I'm pulling my hair out here, why would these two nearly identical
> > programs start printing pages on a different line?