RE: printer spacing out of whack

<< a few pints short of a PTF load.>>

You'd be amazed. This week, I'll be doing a V5R2 to V5R3 upgrade to prep the
customer for going to V6R1.

They were two years behind on the PTF's for V5R2. I asked why they hadn't
kept current even though they've been paying the SWMA.

She said her software vendor/business partner had never said anything about
it.

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rick baird
Sent: Monday, January 24, 2011 4:36 PM
To: Midrange Systems Technical Discussion
Subject: Re: printer spacing out of whack

FYI, I was wrong when I said the old version of the RPG program worked.

just as a test, I changed the program to print all the lines one line
up and tried it. It started out ok but slowly slipped out of the
boxes as it traveled down the page, telling me this is strictly an
iseries>printer issue.

I'm going with it's a PTF issue, as Eric suggested.

These things worked last year and they work on our test box, so it has
to be that the client upgraded this year and are a few pints short of
a PTF load.

I'll keep you all informed.

On Mon, Jan 24, 2011 at 5:15 PM, Renkema, Rick <RenkemaR@xxxxxxxxxxxxxx>
wrote:

Hey,

You've narrowed it down to the RPG program but they test just fine on
your printers?

I would look at the printers first ... Are they the same make, model,
firmware?
Whether they are, or are not, the same, how are the printers defined to
the iSeries?
What is the Manufacturing make and model?  What is the host transform,
if any?
What is the difference between the one working and the one not working.

The mere fact it is working on your printers tells me you should not be
looking
at the RPG program at this stage.

Regards,
Rick


P Please consider the environment before printing this e-mail

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rick baird
Sent: Tuesday, 25 January 2011 5:03 AM
To: Midrange Systems Technical Discussion
Subject: printer spacing out of whack

Hey all,

We sent out our payroll system W2 changes to our customers last month
and they are beginning to run them and some are having trouble with
printing them on lasers.

They test just fine on our printers but when some of the customers run
them the printing starts down one line, making all the printing off by
one line.

This is true for printing on pre-printed sheets and using overlays.

I've narrowed it down to the RPG program - if we run W2s using last
year's version, all is fine.  If we run with the new one, it prints one
line down.

I can see the code for both of them via STRDBG.  These are internally
described print files and each line has a Skip Before number and they
are the same in both versions.

I'm pulling my hair out here, why would these two nearly identical
programs start printing pages on a different line?
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