Re: Getting GSKit working (was Re: IWS and GSKit for HTTPS) -- MIDRANGE-L

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Oy James

Sorry it wasn't helpful - I've never used it myself. We have excellent partner support, so I'm no longer used to the civilian channels.

Vern

On 10/29/2010 1:36 PM, James H. H. Lampert wrote:

Vern Hamberg wrote:

There's also an email address there for support

Just tried it, hoping it would be a short-cut to the process I went
through getting things up and running in the first place.

Unfortunately, at least if you were referring to the "E-mail IBM" link
in the "We're here to help" box, it wasn't terribly helpful, at least
not directly. All it got me was a reply that began:

Thank you for contacting IBM.

The e-mail response center you have contacted is for non-technical inquiries . IBM offers a number
of electronic support options to quickly and accurately resolve your current inquiry. You may
visit the following Web site for online technical support information:

. . .

I'll have my colleague who is very good at getting help from IBM give me
a hand this afternoon.

--
JHHL

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