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An example of why you should call support. I bought a Toshiba laptop and
spent hours trying to get the wireless network card to work. Had the PC tech
from work come to my house, and he could not fix it either (paid him a
lunch). Finally, broke down and called Toshiba. Can anyone guess the answer?
There was a switch on the front of the laptop for the wireless antenna, and
it comes shipped switched 'off'.
It must be an ego thing, like why we don't ask for directions.
I have always had good experiences with IBM support. A few months ago, I
spent 110 minutes on a conference call with IBM software support and one of
our customers, the IBM rep was very patient.
Tom Deskevich
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