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  3. February 2010

Re: Machine and System Information on one report, compliments of Inovis TrustedLink EDI

1 - In your contract have a maintenance may not increase more than x
percent of previous years maintenance clause. Make sure it can't be
overridden by some stupid argument that the maintenance is tied to a
percentage of list and all they did was shoot up list prices. Lock it in
for 10 years or so.

So, when they moved to JDE did they ask any references what it cost to do
a machine upgrade? Or, are they open for same thing - new company?

Larry, your business analysis was right on. I know of folks who changed
software like crazy after they get purchased. I know of one vendor who
has great advertisement but their product looks like generic beer at
champaign prices. Shareware was better!


Rob Berendt

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