Re: Cache battery customer install?

[Jack Kingsley <iseriesflorida@xxxxxxxxx>]

The batteries were so bad in the unit here that we had to power everything
off, then open up everything so that we could pry them out.  The heat had
expanded the battery in such a way that this was the only way to replace
them.

On Tue, Jan 19, 2010 at 1:55 PM, <rob@xxxxxxxxx> wrote:

> Checking my cache batteries as we speak...
>
> When you do a
> STRSST
> 1. Start a service tool
> 7. Hardware service manager
> 9.  Work with resources containing cache battery packs
> What does it show in "Type-Model"?
>
> Can you tie it back into
>
> http://publib.boulder.ibm.com/infocenter/powersys/v3r1m5/topic/iphcd/areb2battery.htm
> which states:
> Replacing this feature is a customer task. You can perform this task
> yourself, or contact an authorized service provider to perform the task
> for you. You might be charged a fee by the authorized service provider for
> this service.
>
> Pay close attention to the "Important:" section.  I've heard a legend of a
> CE who failed to do so.  His picture is now posted by that companies front
> door with "Do not let this man in the building."  Apparently they didn't
> like restoring all their data from backup.
>
> Rob Berendt
> --
> Group Dekko Services, LLC
> Dept 01.073
> Dock 108
> 6928N 400E
> Kendallville, IN 46755
> http://www.dekko.com
>
>
>
>
>
> From:   <franz400@xxxxxxxxxxxx>
> To:     midrange-l@xxxxxxxxxxxx
> Date:   01/19/2010 01:43 PM
> Subject:        Cache battery customer install?
> Sent by:        midrange-l-bounces@xxxxxxxxxxxx
>
>
>
>  Has the cache battery become a customer install?
> Customer's machine "phoned home" yesterday, and today IBM called customer
> they were shipping the part....
> If it is customer install, is it a big deal on a 520 Express tower (not
> rack) box?
> Jim Franz
> --
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