Re: Cache battery customer install?

Checking my cache batteries as we speak...

When you do a
STRSST
1. Start a service tool
7. Hardware service manager
9. Work with resources containing cache battery packs
What does it show in "Type-Model"?

Can you tie it back into

http://publib.boulder.ibm.com/infocenter/powersys/v3r1m5/topic/iphcd/areb2battery.htm
which states:
Replacing this feature is a customer task. You can perform this task
yourself, or contact an authorized service provider to perform the task
for you. You might be charged a fee by the authorized service provider for
this service.

Pay close attention to the "Important:" section. I've heard a legend of a
CE who failed to do so. His picture is now posted by that companies front
door with "Do not let this man in the building." Apparently they didn't
like restoring all their data from backup.

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: <franz400@xxxxxxxxxxxx>
To: midrange-l@xxxxxxxxxxxx
Date: 01/19/2010 01:43 PM
Subject: Cache battery customer install?
Sent by: midrange-l-bounces@xxxxxxxxxxxx



Has the cache battery become a customer install?
Customer's machine "phoned home" yesterday, and today IBM called customer
they were shipping the part....
If it is customer install, is it a big deal on a 520 Express tower (not
rack) box?
Jim Franz
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