I have seen this with two separate rack mount 525s...

Sometimes the system's plastic faceplate/bezel doesn't fit exactly right
and will prevent the drive's drawer from coming out. I still see it on one
of our two machines. Try removing the face plate and see if the drive
opens correctly... if so, adjust the fit when reinstalling it.

On the machine where I still have trouble with this, I can press lightly on
the faceplate at a spot near the drive and it moves the edge of the
faceplate enough to let the drive open up.

Hope these might help...



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| From: |
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|Scott Lindstrom <SLindstrom@xxxxxxxxxx> |
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| To: |
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|MIDRANGE-L@xxxxxxxxxxxx |
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| Date: |
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|08/05/2009 11:38 AM |
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| Subject: |
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|Cannot open CD drive door on 515 |
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| Sent by: |
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|midrange-l-bounces@xxxxxxxxxxxx |
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Before I place a hardware call (and potentially embarrass myself) I wanted
to ask if anyone knows any reason they system would keep me from opening
the CD drive.

I just powered down the system and then *was* able to open the CD drive
door and remove the CD that was in there from weeks ago. But when I
brought the system back up I am where I was before; the drive light will
blink a couple times but the door will not open.

Does this sound like a hardware problem, or is there some locking mechanism
that might be keeping me from opening the door?

(The last time I used the CD drive (a few weeks ago) I was testing/learning
about image catalogs. Possibly anything related to that that would survive
an IPL)?

Scott Lindstrom


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