Re: IT Request Tracking software (not change management) -- MIDRANGE-L

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Subject: Re: IT Request Tracking software (not change management)
From: David Gibbs <david@xxxxxxxxxxxx>
Date: Fri, 27 Mar 2009 16:33:14 -0500
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Glenn Gundermann wrote:

We use Request Tracker (RT 3.6.5) where I work. I don't know much about it
except I'm a fan. We use it world-wide. From what I understand, it's open
source. I Googled it and found this web site: http://bestpractical.com/rt/

FWIW: I use RT for midrange.com also.

david

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Follow-Ups:

Re: IT Request Tracking software (not change management) , Alan Campin

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