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Good choice. The Info Center also has pdf's for System i Navigator (aka iNav). This, along with Pete's observation about learning the system, is the place to start, not memorizing commands. And as someone else pointed out, the plan and training depends upon their role. I have, for example, handled support desk calls for a couple of software vendors; system operations questions were always referred to their operations staff for obvious reasons.

As a basic one-man System i shop (my boss doesn't count), I am no where close to people like Rob, Pete, and Larry (just to name a few) in this area. If I had to train an operator-type person, though, I certainly wouldn't begin with commands. Start with the "big picture" and then break that down into snapshots (functions). The latter will, usually, include appropriate commands but also interfaces to other functions, effects of various actions, etc.

Jerry C. Adams
IBM System i Programmer/Analyst
--
B&W Wholesale
office: 615-995-7024
email: jerry@xxxxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Tuesday, March 24, 2009 9:05 AM
To: Midrange Systems Technical Discussion
Subject: RE: Most important commands

Any value to this?
http://publib.boulder.ibm.com/infocenter/systems/scope/i5os/topic/rzal2/rzal2.pdf

If they are new to the iSeries, why not show them iNav also? After all,
how many of your new PC users are adept at the DOS command prompt?


Rob Berendt

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