Re: Most important commands

They need to know how to create a menu, which has the standard options
filled in, so that as they learn commands they will be using a lot, they can
update a menu of those commands.

I provided my operators with a small CL = CALL NITE, which gets them to a
menu, which links to other menus, for reviewing such things as the latest
security audit, who got varied off due to whatever reasons, the last time we
went over the interactive tax limit, how much disk space used up, the state
of our job tables, who is signed on right now & what are they doing, access
the joblogs, is anything in the serious error messages queue, do we need to
run a backup?

Then as twe, they, whoever fills in when me on vacation, need access to more
stuff, we just add to one of the connected menus.

Within our BPCS application I also added a menu = FXS
for common fixes of a variety of things that go wrong with applications.

and also within the BPCS-DOC I have an OOPSFIXIT document with step by step
how to fix the kinds of problems that occur far too often.

On Mon, 23 Mar 2009 16:28:04 -0500, Steve McKay wrote

I'm doing operations training. In the past, our operators have been
'warm bodies' who were expected to call for help when anything
abnormal happened, not attempt to diagnose and correct problems.
Now, we need to make real operators out of them so I'm looking for
opinions as to which commands you believe are the most important for
an operator to know. Keep your list to something manageable, say 5
or 10, please.

If you have commands that you believe that operators should
definitely not use (like PWRDWNSYS), please list them also.

Thanks,

Steve

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