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especially for a Utility?

I know this question has been talked about by vendors (including myself at one time) and magazines such as ComputerWorld, CIO, etc., in years past. But, I wanted to get some of your latest ideas where the i and/or IT can help a Utility save or make real money by using the facilities of the IBM i and/or other IT initiatives. To me this means using the power of automation to the max to increase productivity, increase revenue and decrease cycle-time. I have my ideas but want a broader experience base.

Thanks in advance,

Dave Odom

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