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There's also something available. I think it is called Tivoli Identity
Manager. Users reset their own passwords. If they forget their passwords
then they get asked a set of challenge questions, etc. Heck, if this
technique is good enough for banks, etc, then it should be good enough for
you.
A bulk of our help desk calls are just this. We're looking hard at
getting this. Will handle i5/os, windows, Notes, etc.
Rob Berendt
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