I guess I won't be buying (or recommending) any Lansa products for any of my
customers...
- sjl
----- Original Message -----
From: "Scott Klement" <midrange-l@xxxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, November 14, 2007 7:37 PM
Subject: Re: Lansa AS2 and Spooled Files
Are you kidding? Lansa has had an employee or two logged onto my
system working on the installation of this software for the last month.
I can't imagine that they give free demos -- they'd go broke from the
cost of installing them.
It would be nice if they'd provide an installation procedure and let me
download and install it myself -- but apparently that's not the way they
do business. *they* have to log on to your system and install it for
you, and based on how long it takes, it must require a lot of effort to
do. With that business model I don't see how giving a free demo would
be possible.
Anyway, I was kinda stuck using them since we've been using their Data
Sync Direct product for a few years in production, and now we needed
this added on to it, since UCCNet is going away, and the replacement
network requires AS2.
Personally, I wish we hadn't bought their original product -- but it
wasn't me who bought it. I wish I could sit and babysit everything that
anyone on my staff does -- but there just isn't enough time. I have to
trust them, and sometimes they do things that I wouldn't have done.
SJL wrote:
Scott - Didn't you get a demo before buying? I would not have given
them a dime until this problem was fixed...
-sjl
midrange.com
