Re: Lansa AS2 and Spooled Files

[Scott Klement <midrange-l@xxxxxxxxxxxxxxxx>]

Are you kidding?   Lansa has had an employee or two logged onto my
system working on the installation of this software for the last month.
 I can't imagine that they give free demos -- they'd go broke from the
cost of installing them.

It would be nice if they'd provide an installation procedure and let me 
download and install it myself -- but apparently that's not the way they 
do business.  *they* have to log on to your system and install it for 
you, and based on how long it takes, it must require a lot of effort to 
do.  With that business model I don't see how giving a free demo would 
be possible.

Anyway, I was kinda stuck using them since we've been using their Data 
Sync Direct product for a few years in production, and now we needed 
this added on to it, since UCCNet is going away, and the replacement 
network requires AS2.

Personally, I wish we hadn't bought their original product -- but it 
wasn't me who bought it.  I wish I could sit and babysit everything that 
anyone on my staff does -- but there just isn't enough time.  I have to 
trust them, and sometimes they do things that I wouldn't have done.


SJL wrote:
> Scott - Didn't you get a demo before buying?  I would not have given
> them a dime until this problem was fixed...
> -sjl