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Just be glad you're not trying to install QU2........ :-))

Paul Nelson
Cell 708-670-6978
Office 512-392-2577
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Scott Klement
Sent: Wednesday, November 14, 2007 7:38 PM
To: Midrange Systems Technical Discussion
Subject: Re: Lansa AS2 and Spooled Files

Are you kidding? Lansa has had an employee or two logged onto my
system working on the installation of this software for the last month.
I can't imagine that they give free demos -- they'd go broke from the
cost of installing them.

It would be nice if they'd provide an installation procedure and let me
download and install it myself -- but apparently that's not the way they
do business. *they* have to log on to your system and install it for
you, and based on how long it takes, it must require a lot of effort to
do. With that business model I don't see how giving a free demo would
be possible.

Anyway, I was kinda stuck using them since we've been using their Data
Sync Direct product for a few years in production, and now we needed
this added on to it, since UCCNet is going away, and the replacement
network requires AS2.

Personally, I wish we hadn't bought their original product -- but it
wasn't me who bought it. I wish I could sit and babysit everything that
anyone on my staff does -- but there just isn't enough time. I have to
trust them, and sometimes they do things that I wouldn't have done.


SJL wrote:
Scott - Didn't you get a demo before buying? I would not have given
them a dime until this problem was fixed...
-sjl


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