Re: Can't do DSPPTF, am I on the A side, or B side?

A couple of times we've had IBM Support connect remotely to our systems
and use Piranha to diagnose problems. It was over a dial-up modem and we
had to enable the connection via control panel functions. There was no
other way to do it at that time (a couple years ago, give or take).

-Marty

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date: Thu, 16 Aug 2007 11:31:29 -0500
from: Vernon Hamberg <vhamberg@xxxxxxxxxxx>
subject: Re: Can't do DSPPTF, am I on the A side, or B side?

Chuck - I was going to suggest Piranha too - but I thought that was
exclusively and in-the-lab tool - only at IBM - unless you guys have a
way of implementing it remotely - heh!

Vern
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