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if you are willing to email your questions there are a myriad of news
groups where MSFT MVPs will help you out for no charge. And if you
purchase an MSDN universal subscription ( $1000 ) you get 2 no charge
support incidents + guaranteed response on all your emailed questions.
Email support is fine for a development issue, but if my server is down
I want MS on the other end of the line. As for the MSDN issues, I
believe there for development-issues, not production issues. However,
the $235 you spend w/MS for an issue covers ALL the time they need to
spend w/you on the issue, including all follow-ups, and can go on for
weeks (I've done it). All for that same $235... Oh, and if it's
determined that the issue was cause by a MS bug, you get your money
back. Ask me, it's a much better deal than supportline/consultline.
-Walden
--
Walden H Leverich III
Tech Software
(516) 627-3800 x3051
WaldenL@xxxxxxxxxxxxxxx
http://www.TechSoftInc.com
Quiquid latine dictum sit altum viditur.
(Whatever is said in Latin seems profound.)
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