RE: RES: OH MY GAWD!

[Vernon Hamberg <vhamberg@xxxxxxxxxxx>]

No offense meant - I'm probably a little short today - ailing a bit -

My point really is, it takes a little work to tune my ears to some 
dialects - I did not say it very nicely, I admit - hard to smile in 
these emails

Your point is well taken - no support should hang up on you.

Later
Snoring now
Vern

At 11:37 AM 3/20/2007, you wrote:

> > From: Vernon Hamberg
> >
> > So it
> > behooves us insular Americans to clean the wax out of our ears and
> > listen better - sorry for the soapbox.
>
> Yo, Vern, feel free to generalize about yourself.  I got hung up on, and
> that sounds the same in any language.
>
> Even though I am a staunch supporter of limiting or even ending massively
> abused itinerant worker programs like the H-1B, I don't take that out on the
> workers themselves; they're just trying to better their situations and those
> of their families.
>
> However, once you are in the workforce, regardless of your race, creed, or
> nation or origin, you need to reach certain standards.  For example, basic
> knowledge of your position is a good thing to have.
>
> And it's not having wax in my ears to expect that a service rep is capable
> of being understood by the average person from the geography for which they
> are responsible -- as Pete noted, there are plenty of tenth-generation
> "Murkins" that probably shouldn't be answering phones, either.
>
> Joe
>
>
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