RE: RES: OH MY GAWD!

From: Vernon Hamberg

So it
behooves us insular Americans to clean the wax out of our ears and
listen better - sorry for the soapbox.

Yo, Vern, feel free to generalize about yourself.  I got hung up on, and
that sounds the same in any language.

Even though I am a staunch supporter of limiting or even ending massively
abused itinerant worker programs like the H-1B, I don't take that out on the
workers themselves; they're just trying to better their situations and those
of their families.

However, once you are in the workforce, regardless of your race, creed, or
nation or origin, you need to reach certain standards.  For example, basic
knowledge of your position is a good thing to have.

And it's not having wax in my ears to expect that a service rep is capable
of being understood by the average person from the geography for which they
are responsible -- as Pete noted, there are plenty of tenth-generation
"Murkins" that probably shouldn't be answering phones, either.

Joe