Re: RES: OH MY GAWD!

["Mark Allen" <scprideandms@xxxxxxxxx>]

How do you say "Bubba" in Hindy?

On 3/20/07, Vernon Hamberg <vhamberg@xxxxxxxxxxx> wrote:
> I admit frustration when dealing with IBM support - but the language
> issue one is less of one for me - consider the international flavor
> of IBM - at Rochester alone there are all kinds of nationalities
> represented, and any of them could be on a support desk. So it
> behooves us insular Americans to clean the wax out of our ears and
> listen better - sorry for the soapbox.
>
> But I do find it silly when outsource teams in India use names like
> abraham and george, to make americans more comfortable and accepting
> of them. Oy oy oy! Or better said here in Minnesota, Uffda!
>
> Vern
>
> At 09:39 AM 3/20/2007, you wrote:
>
> >I'm guessing, but I think the call centers in Brazil
> >only work with North American customers. This is
> >another weird aspect of this customer support methods
> >used by IBM.
> >
> >Rubens Lehmann wrote:
> > > Many offices in Brazil for accounting functions?
> > >
> > > Guess they work only for foreign calls, locally they aren't much
> better
> > > than Joe explained...
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