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  3. February 2007

Re: Problem with a 6400 printer - use a UPS?

Pete,
I'm not familiar with the 6400 but we use the basic UPS for our HP lasers and smaller. We use the same UPS for some big honkers (Canon's and Ricoh's). We even use the same for our twinax printers because spikes from power outages and *Immed restarts were blowing cards in them. 


        * Jerry C. Adams
*IBM System i5/iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
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        615.995.7024
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        615.995.1201
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        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



Pete Helgren wrote:
Yep. I had them try the old tried and true "Turn off, wait, turn back on" routine. They have had problems with this before but we were able to get them going again.
Just as an aside, is there such a thing as a UPS designed for a printer? These folks have frequent power outages and surges (small island in S.E. Alaska). The System i and x servers are well protected and the twinax connected printers seems to weather these power outages OK but this Ethernet attached printer seems to have the most problems. If there is such a thing as a UPS designed for a line printer, these guys would be candidates. 

Pete


Pat Barber wrote:

I' sure you told them to turn the printer off and back on ???
The power on sequence would reload any micro code needed for
comm.

or

You have a ethernet card failure due to power surge.

Pete Helgren wrote:
My customer had a power failure this morning and ever since then, one of their printers, a model 6400 with an Ethernet Interface, cannot print. I have ended the printer writer, varied off and on the device and restarted the writer. The writer runs for several seconds and then ends abnormally with the following message in the job log:

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