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  3. February 2007

Re: Problem with a 6400 printer

I' sure you told them to turn the printer off and back on ???
The power on sequence would reload any micro code needed for
comm.

or

You have a ethernet card failure due to power surge.

Pete Helgren wrote:
My customer had a power failure this morning and ever since then, one of their printers, a model 6400 with an Ethernet Interface, cannot print. I have ended the printer writer, varied off and on the device and restarted the writer. The writer runs for several seconds and then ends abnormally with the following message in the job log:

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