RE: Outsourcing/Offshoring

 
We have a large number of 3rd party vendors software and I have to
disagree with you on one point.

Innovis is one of the worst vendors to get support from.

--
Doug Hart 
 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Darrell A Martin
Sent: Monday, February 12, 2007 2:29 PM
To: Midrange Systems Technical Discussion
Subject: Re: Outsourcing/Offshoring

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Note: the four software packages running on our AS/400 that are most
crucial to our organization all have support located in the U.S.A. (or
it is so well disguised that we can't tell, which amounts to the same
thing [grin]). Two are outstanding (IBM, Help/Systems); one is less than
stellar, but adequate, based on my experience (Inovis); and one no
longer supports us, that being our decision -- we have heavily modified
and enhanced the package.

<cut>
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