Re: IXA resource failures -- MIDRANGE-L

What's IXA vs. IXS?  
 
 
-----Original Message-----
From: Pete@xxxxxxxxxx
To: midrange-l@xxxxxxxxxxxx
Sent: Wed, 13 Dec 2006 10:48 PM
Subject: IXA resource failures


A couple of weeks ago, I posted a question to the list about IXA, 
cabling and a failure for the resource to be recognized by the System 
i.  I have sorted out some of the issues but I still haven't gotten this 
resolved.  The resource is now recognized but is fails to become 
operational.

Charles Wilt replied with:
--------------------------------------------------
It's been awhile since I did an IxA, I don't recall the jumper info you
described.

But IIRC, the HSL loops are directional, both the cables and the ports
themselves have to be connected in the right direction.  The cables have
tags with arrows on them.  The port directionality can be found in the
manual.

Also, the SPCN cabling is a little strange, I remember spending a lot of
time looking at the diagrams till I figured out how it was supposed to
be.

If all else fails, call IBM.

---------------------------------------------------

First, the HSL cabling:  The cables are unidirectional, fortunately I 
can't connect them in the wrong "direction" since each end has a unique 
connector that only plugs in one way.  However, I could have them in the 
wrong *order* (I am guessing).  I have them as follows: Cable 1 goes 
from the xSeries Port 0 to the HSL port on the System i called "T1".  
Cable 2 from the xSeries Port 1 to the HSL port on the System i called 
"T2". Is that correct?

Second, the SPCN cabling.  There is a J15 port on the xSeries.  I cabled 
this to the SPCN 0 port on the System i.  Is this correct?

Actually, ALL of the cables go to a card in the xServer (the 1519-001 IXA).

The diagrams with the instructions are pretty minimal.  It usually just 
says "Make sure the cables are connected correctly and are tight".  Not 
much help.

WRKHWDRSC *CMN originally showed the 2689 as "Not Operational" with 
resource CC01.  After IPL it shows "Not Detected".  SST shows the 
following in the Product Activity Log:

Class . . . . . . . . . . :   Informational
System Ref Code . . . . . :   B6005120    
System LIC detected a program exception   

Class . . . . . . . . . . :   Informational
System Ref Code . . . . . :   B6005275    
URC Information not available             

When I look at HSL resources, drilling down a bit I see:

Opt Description              Type-Model Resource Name Status    
    Multi-adapter Bridge      2689-      PCI04D       Unknown   
    HSL I/O Bridge            2689-      BC02         Operational
    Bus Expansion Adapter     2689-      BCC08        Unknown   
    Communications IOP        2689-001   CC01         Unknown   


Finally, Charles suggested "Call IBM".  Did that (they have a 24/7 
support contract).  They guy at level 1 hardware support said that he 
didn't know much about the iSeries and xSeries working together.  He 
said he would call the local service representative.  He did that, and 
the rep called me and said that he hadn't actually worked on an IXA 
before so he wasn't sure where to start.  He did say that we should get 
the customer to cut a P.O. so he could fly down here and take a look at 
it.  He said that support wasn't for MES, Customer installed 
troubleshooting.

Sigh.

Any help on diagnostic steps to take would be helpful.

Thanks,

Pete Helgren