Re: See this? Help/Systems buys ASC

[Tom Liotta <qsrvbas@xxxxxxxxxxxx>]

Jerry Adams wrote:

>   I had a ribbon vendor call and call and 
> call...  Even after telling him not to call.  One day, after he 
> identified himself, I just hung up.  Wouldn't you know that 2 minutes 
> later he called back.  "Mr. Adams, you hung up on me!"  "Yep," I said, 
> "and I'm doing it again."  Can't remember him ever calling again.

I watched a buddy of mine take a similar call once. Almost 
immediately after answering, I saw him say "Oh, sorry, can you hold 
for a moment?" And then he put the call on hold and simply let it 
stay that way while we talked. I liked it. The time someone will 
wait on hold is much longer than the time taken by a pure hang-up.

(I know, this ought to be NonTech, but I haven't totally worked out 
connections between gmane....midrange and NonTech yet. Coming soon...)

Tom Liotta