Re: See this? Help/Systems buys ASC

["Trevor Perry" <tperry@xxxxxxxxxxxxxxxxxxxxx>]

Jeff,

Seems you are outnumbered by a long way on your negative feelings. And, of 
course, all you are whining about is the extraneous stuff -the marketing, 
the trinkets, and one sales call. Those people who have any experience with 
the products can backup the quality and the level of the support as being 
unbeatable in our industry.

Marketing and trinkets ~is~ what it is all about. If you are having trouble 
with that, then I expect you are in a minority of people who whine. Most 
people either toss it, unsubscribe, or have no problem being informed of the 
latest and greatest.

How do you handle the internet?
Trevor

----- Original Message ----- 
From: "Jeff Crosby"
Subject: Re: See this? Help/Systems buys ASC


> Trevor Perry wrote:
> > Wow, what pessimism.
> >
> > Jeff, Help Systems have a wonderful reputation for their products and 
> > their
> > support. I cannot think of a better vendor to buy your vendor.
> >
> > Hope you get happy soon,
> > Trevor
>
> The amount of material and email marketing and telemarketing and
> trinkets and toys and junk mail and posters and whatnot they sent my way
> for years was a turnoff.  They just wouldn't take no for an answer.
> Some of their phone calls were to the point of "you must not be
> understanding what we have to offer or you would buy".  One even asked
> for the name of the CEO in order to talk to him to "clarify" things.  I
> am not kidding.  Since I knew the CEO and they didn't, I let them talk
> to him.  After he was finished with them, I never got another call.
>
> I'm not interested in going through that again.  It left a really bad
> taste.  That's my Help/Systems experience.
>
> ASC on the other hand has been wonderful.  No complaints other than I
> wish SEQUEL was less expensive, I'd get it in a heartbeat.
>
> Since Help/Systems is the buy_er_ and ASC the buy_ee_, I'm 'pessimistic'
> on which culture will be supreme.
>
> --
> -Jeff