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Wiki's are pretty slick, as long as you are not concerned with securing
individual pages within the wiki.  If you are, then you are better off using
a more sophisticated content management system.  You can do a trial with one
of the online wikis -- PBWiki (http://pbwiki.com/) is a pretty good one.

Chad Dickerson (InfoWorld) talks about his staff using a wiki for exactly
what you describe in this article ..
http://www.infoworld.com/infoworld/article/04/11/05/45OPconnection_1.html

I use TiddlyWiki as a catch-all for personal documentation, stuff I want to
keep, etc.  It is a standalone wiki, written in javascript, and contained in
a single, standalone HTML file.
--> http://www.osmosoft.com/

Have fun!

On 9/28/06, Turnidge, Dave <DTurnidge@xxxxxxxxxxxxxxxxxxxx> wrote:

It appears that the brown stuff has finally hit the fan, and someone is
getting serious about having a place for systems and "repair"
documentation, and making documentation a top priority, i.e., "You WILL
document what you have found out."

So, I have read some stuff about Wiki and having it as a data store. Is
this a good way to handle this kind of information? What do you consider
the best method? M$FT is coming out with a new inter-office
communications package "Sharepoint". Would that work for this? We have a
package called Niku that could do it, and another called Magic... But
there are too many possible places, and the net effect seems to be that
you can't find anything, and up until now, it wasn't required that it be
kept up to date.

The folks on this forum are the ones that I want to hear from - based on
what I have been reading ...

Thank you for your ideas,

Dave





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