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I use the same link. I even postulated on www.AngustheiTchap.com the other day that they put non-english speaking folks on the phones so that we WILL use these links and NOT call them on phone.

http://www.angustheitchap.com/Angus/Bloghuis/AF6403B6-4FC6-43F8-9230-43A8132E62B2.html

 - Larry

Kruse, Kat wrote:
Here's the link I use

https://www14.software.ibm.com/webapp/set2/ssr/slprob

Kat Kruse
IT Engineer
Qualcomm, Inc.
kkruse@xxxxxxxxxxxx
(858) 845-0014



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