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Earl;y in my career I was taught approach # 1 Problem that I identified was end user rising expectations.We come to a handshake agreement on what is needed, programmer goes off to work it out, while end user has a fantasy about what they are getting. The longer it takes the programmer to make delivery, the more the fantasy has been embellished, and the more likely that whatever the programmer delivers will not meet what the user expects.
With management approval, I moved to a different approach.Instead of user having to wait many months, then programmer delivering a whole new package with many features, that people need to be taught how to use, test, etc., prioritize what is needed, deliver a trickle of enhancements. At each additional new feature, the company more rapidly gets value out of the new stuff, than having to wait until it is all done, the user training needed for each new feature is microscopic, and this encourages more users to make constructive suggestions how to further improve something. It takes more programmer time to get the whole thing done, but the end result is faster delivery of quality improvements, and better identification of what is most needed.
Aren't there two approaches? 1. Ivory tower technique Programmer interviews user; takes notes; disappears for six months; presents program which is a) not exactly what the user wanted, and, b) now out of date as the business has changed. 2. Heuristically designedInvolves the user at each milestone to be sure programmer is on the right track; has the advantage of getting user buyoff at each stage; ends in happiness andnirvana for company Jerry Jerome Draper, Trilobyte Software Systems, since 1976 Network and Connectivity Specialist -- Mac's, LAN's, PC's, and iSeries Representing WinTronix, Synapse, Nlynx, Netopia, HiT, and others ..... (415) 457-3431; (415) 258-1658 fax; http://www.trilosoft.com -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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