Re: B42342C0 on V5R1

[Rob Dixon <rob.dixon@xxxxxxxxxxx>]

Scott

Ingvaldson, Scott wrote:

> It's not necessarily the same bug, it might not even be a bug.  The
> "bugs" for V4R2 and V4R4 here are almost certainly different, they are
> just for the same module.
>
> Slipping the LIC could fix some unknown corruption; it's not for the
> faint of heart.  I didn't realize at first that you were on V5R1, if
> possible I'd try to upgrade to V5R2 or V5R3 first.  Going back to the
> original problem, I'm going to assume that this did not start when you
> upgraded to V5R1. 

I do not know what version the 170 had when originally shipped.  It is a 
second user system that had V5R1 on it when purchased.

> When did it start and do you have a system save from
> before then?
>  

It started some time after they loaded all their files from a very old 
PC onto the IFS, but the IFS has been used before that, but not so 
regularly.  I will find out when the last system save was done.

> "Slipping the LIC" would be done using option 1 of the Install Licensed
> Internal Code menu.  It would require a careful reading of your Backup
> and Recovery manual, again if possible I'd try to upgrade to V5R2 or
> V5R3 first. 
>  
I do not know what V5R2 or V5R3 would cost and I will find out, but, 
whatever that is, I doubt that they can afford it.  If it was my 
machine, I would say that it was faulty when shipped and expect the 
supplier to fix it or take it back, but I don't really expect the latter 
to happen.  In any event, they would then be without a server.

> If upgrading to V5R2 or V5R3 is not possible make sure that you have
> your I_BASE_01 cd, all of your software license keys, a current Cume PTF
> set and a good option 21 backup before even attempting this.  If done
> incorrectly you could lose all of your data.
>  
I have managed (I think) to get them to understand the importance of 
proper backup.  They do not have any software CD's but I can get a set.  
They do have their keys.

The Cume pack they have for V5R1 is labelled SF99510 - C4300510.  Do you 
know if this is the last one?

Many thanks for all your help

Bets wishes

Rob Dixon