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Booth,

It was an ~automation~ of a data entry function. We removed the typing and entered the data for the user. We filled in data they used to look up or calculate. We added drop-down lists or radio buttons where choices had to be made. We enhanced the process by adding some order entry checks that were being done manually. We removed codes and turned them into English. We kept a log of the entire process so they could see the decisions that were made. We turned the order entry process from data ENTRY into a selection and check process.

My point was that where data entry cannot be replaced, it can be transformed. The graphical user interface and application integration tools where how it was done in this case. Green screen tools could not have.

Trevor


----- Original Message ----- From: "Booth Martin"
Subject: Re: VisualAge RPG for AS/400?


If performance changed by 5 times then is it possible that the green
screen version was just plain badly done?  Or, are there a lot of
business rules that are no longer relevant or needed with the gui
interface?  I mean, 5 times is a huge change.  That is too big a change
to be just mouse vs. keyboard, isn't it?

Trevor Perry wrote:
Why are we still entering data into a dumb terminal in the 21st century?

I used a GUI tool to automate a green screen order entry function. Green
screen terminals were previously used to enter orders, and the fastest clerk could get 80 orders a day. Now that it is automated and GUI, and he can do
over 400 a day.

In this case, the users did not ~want~ to replace their green screen entry. In a short time, however, they became familiar with the new interface, and now they do not ~want~ to replace their GUI order entry. This was a business
decision made by management, and they were rewarded.

So, should we allow programmers to keep using SEU and PDM because they just
don't ~want~ to use RSE??



----- Original Message ----- From: "Jon Paris"
Subject: RE: VisualAge RPG for AS/400?

Why does a data entry clerk need the internet or anything BUT a green
screen, dumb terminal to enter the data???

Let's assume for the moment that they _don't_ need anything else.  It is
still irrelevant.  It is what they _want_ that matters, not what they
need.
And even if the users don't want it - their management still do. And they
are the ones who make the decisions.


The replacement by cruddy Windows/Oracle/nameYourPoison "solutions" of
large
numbers of iSeries around the world should be enough for all of us to take
that as a given.  I know of one case where a system that allowed a 5250
operator to process 10 - 15 orders an hour was replaced by an Oracle based
solution.  Even after tripling the hardware beyond the original spec for
the
iSeries replacement, they could still only manage 4 - 5 orders an hour.
But
they are still using it - the 5250s are gone.  Does it make sense?  No.
But
nobody ever said it had to!

Jon Paris
Partner400


--
-----------------------------------
Booth Martin
http://martinvt.com
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